Lecture Summary:
- Information and communication technology (ICT) has resulted in communication between individuals, organizations and individuals within businesses, businesses and external organizations and networks such as chain networks, circle networks, wheel networks and all-channel networks.
- Examples of ICT are mobile phones, video and tele-conferencing, iPods, mp3, lap tops, palm pilots, email and multimedia communications.
- Major problems with email usage are the informal nature and the difficulty to convey tone and emotion, privacy and SPAM.
- ICT has its out etiquette which is used mainly on the internet and is nicknamed netiquette such as smilies and abbreviations e.g. Lol, bbs, brb
- There are many benefits to using ICT. A wide range of information and resources are available in the form of newsletters and electronic journals and podcasts. Meeting points for people who are interested in similar topics and interests such as newsgroups and forums. There are many options for real time conversations through applications such as msn, IRC and AOL and internet phone calls through Skype and VoIP.
- There are blogs and Wiki webs available as great resources of information and discussion.
Workshop Write-up:
For this weeks workshop we had to create folders in our ECU email account and practice sending emails and putting them in their designated folders. This task was easy and completed without any problems.

The next task in this weeks workshop was to go to www.google.com and click on the groups tab. I searched under the topic of 'Simpson's' and found many groups listed but only 3 groups were for the television show and in English. I found minimal posts on this group but it was insightful nonetheless.
The next task that we had to complete in this weeks workshop was to go to the yahoo podcast site and search a topic that interests us, I chose to search for astrology.
Potential benefits of podcasts being available to university students is immense. They allow access to endless resources of information and entertainment. Some of the main benefits that I can think of for uni students are;
- 24 hour access to information.
- Information on the move.
- Easily downloadable.
- Easy to copy and mass produce.
- Can be changed from different formats
and;
- Free information on a wide range of topics.
The next task in this weeks workshop was to go to www.google.com and click on the groups tab. I searched under the topic of 'Simpson's' and found many groups listed but only 3 groups were for the television show and in English. I found minimal posts on this group but it was insightful nonetheless.
The next task that we had to complete in this weeks workshop was to go to the yahoo podcast site and search a topic that interests us, I chose to search for astrology.
Potential benefits of podcasts being available to university students is immense. They allow access to endless resources of information and entertainment. Some of the main benefits that I can think of for uni students are;
- 24 hour access to information.
- Information on the move.
- Easily downloadable.
- Easy to copy and mass produce.
- Can be changed from different formats
and;
- Free information on a wide range of topics.
Readings Summary:
Email Do' and Don'ts;
Sending;
- Make sure that email is the right communication tool for the job.
- Get to the point right away.
- When asking a question, be sure to ask the question.
- Specify who should respond.
- Be clear about when you need a response.
- Provide context to frame your message.
- Don't forget the rules of grammar and punctuation.
- One message, one topic.
- Provide a summary when you forward an "FYI" email.
Receiving;
- Don't make any assumptions about the sender's emotional state.
- Don't escalate a conflict by sending emotionally charged response's.
- Ask for clarification.
- Use you email software's built-in tool to help organise messages.
- Remember: You don't have to respond to every message right away.
Email Etiquette;
- Think of an appropriate subject.
- Address recipients properly.
- Select an appropriate tone.
- Avoid irony and sarcasm.
- Edit your message.
- Keep messages pithy.
- Don't send Attachments to people you don't know.
IRC;
- IRC is a communication application much like msn or AOL.
- IRC has many typed commands users can use such as, /join#mp3 - joins into the chat room #mp3.
- The best way to learn how to use IRC is to simply join some chat rooms and stay for a while until you understand the basics.
- There are many smileys and jargon used within IRC.
- Users must be careful about their etiquette and how they conduct themselves in chat rooms much like in real life.
- There are many different servers and chat rooms to choose from, the choice is up to you.
Spam;
- Spam email is unsolicited email circulated around the web.
- This can become very annoying for email and Internet users.
- There is no cost for the sender to send these emails so there is an unlimited amount being sent out across the web.
- Spam wastes most email users time by having to read then delete the emails or set up a junk mail filter.
- Makes using email an inconvenience.
Sending;
- Make sure that email is the right communication tool for the job.
- Get to the point right away.
- When asking a question, be sure to ask the question.
- Specify who should respond.
- Be clear about when you need a response.
- Provide context to frame your message.
- Don't forget the rules of grammar and punctuation.
- One message, one topic.
- Provide a summary when you forward an "FYI" email.
Receiving;
- Don't make any assumptions about the sender's emotional state.
- Don't escalate a conflict by sending emotionally charged response's.
- Ask for clarification.
- Use you email software's built-in tool to help organise messages.
- Remember: You don't have to respond to every message right away.
Email Etiquette;
- Think of an appropriate subject.
- Address recipients properly.
- Select an appropriate tone.
- Avoid irony and sarcasm.
- Edit your message.
- Keep messages pithy.
- Don't send Attachments to people you don't know.
IRC;
- IRC is a communication application much like msn or AOL.
- IRC has many typed commands users can use such as, /join#mp3 - joins into the chat room #mp3.
- The best way to learn how to use IRC is to simply join some chat rooms and stay for a while until you understand the basics.
- There are many smileys and jargon used within IRC.
- Users must be careful about their etiquette and how they conduct themselves in chat rooms much like in real life.
- There are many different servers and chat rooms to choose from, the choice is up to you.
Spam;
- Spam email is unsolicited email circulated around the web.
- This can become very annoying for email and Internet users.
- There is no cost for the sender to send these emails so there is an unlimited amount being sent out across the web.
- Spam wastes most email users time by having to read then delete the emails or set up a junk mail filter.
- Makes using email an inconvenience.
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